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You are here: Home arrow Travel Guide arrow Need to know
Need to know
ATM Location Guide Print E-mail

Customers can use ATM services at the following locations 24 hours 7 days a week including public holidays:

ATM Locations
Hanoi ANZ branch - 14, Le Thai To St. *
Hanoi Music Publishing House – 61 Ly Thai To St, Hoan Kiem Dist.
Hanoi Hilton Hanoi Opera – 1 Le Thanh Tong St, Hoan Kiem Dist.
Hanoi Sacombank Sub-branch - 87 Hang Bac St, Hoan Kiem Dist.
Hanoi Hanoi Horizon Hotel - 40 Cat Linh St, Dong Da Dist.
Hanoi Sinh Cafe, 55 Hang Be St., Hoan Kiem Dist.
Hanoi Sofitel Plaza – 1 Thanh Nien Road, Ba Dinh Dist.
Hanoi Arrival Hall, Noi Bai Airport, Hanoi
Ho Chi Minh City ANZ branch – 11 Me Linh Square, Dist. 1 *
Ho Chi Minh City Oscar Hotel – 68A Nguyen Hue, Dist. 1
Ho Chi Minh City An Phu Supermarket – 43 Thao Dien, An Phu, Dist. 2
Ho Chi Minh City Sacombank Sai Gon branch - 211 Nguyen Thai Hoc St., Dist. 1
Ho Chi Minh City Sacombank Head Office - 278 Nam Ky Khoi Nghia St., Dist 3
Ho Chi Minh City Sacombank Go Vap branch, 94-96-98 Nguyen Oanh St., Go Vap Dist.
Ho Chi Minh City 87A – 87B Ham Nghi Str., Dist.1
Ho Chi Minh City Sacombank Tran Hung Dao branch, 10-16 Tran Hung Dao B, Dist.5
Ho Chi Minh City Ngoc Dang Hotel, 254 De Tham St., Dist.1
Ho Chi Minh City Vu Chau Hotel, 37 Bui Vien, Dist.1
Ho Chi Minh City Lucky Plaza, 69 Dong Khoi St., Dist.1
Ho Chi Minh City Zen Plaza, 54-56 Nguyen Trai St., Dist.1
Ho Chi Minh City 122 Le Loi Boulevard, Dist.1
Ho Chi Minh City Dong A 1 Hotel, 131 Bui Vien St., Dist.1
Ho Chi Minh City Arrival Hall, Tan Son Nhat Airport
Khanh Hoa HTC Hotel, 52 Tran Phu Road, Nha Trang City
Hoi An Sacombank Hoi An branch – 92 Tran Hung Dao St., Hoi An

* ANZ Hanoi and Ho Chi Minh City branches both have three ATMs located at each branch.

Some ATMs outside ANZ premises are SCB ATMs, which can provide exactly the same facility as ANZ ATMs do.

 
Tipping Print E-mail
Tipping is not expected in Vietnam, but it is anyway, highly appreciated. A 5-10% tip for a meal is a very small amount of money. Avoid tipping too much, as it will set a precedent for others. It is customary, though not compulsory, to tip tour guides and drivers at the end of a tour. Hotel and station porters should also be tipped, about 2 - 5 usd / day, depending on the service. Tipping when eating is probably the most asked question. In the large cities when dining in large hotel restaurants, if you feel the service was good you can tip around 20,000 - 50,000 Dong (around 1.20 - 3.20 USD). As you travel and eat on the roadside it is not required that you tip.
 
Credit Card or Travellers™ Cheques in Vietnam Print E-mail
You can easily use Credit cards in big cities like Hanoi or Ho Chi Minh city. Visa and MasterCard are accepted in almost hotels, restaurants and shops. ANZ and Vietcombank have automated teller machines (ATM) for cash advance (in VND). Do not accept old, faded or ripped bills (dong or dollars), as you may have trouble spending them.

Travellers' cheques now is more difficult to use since passport are requested to show when cashing. And remember about second signature rule when using Travellers' Cheques.

You can change cash and travellers’ cheques at exchange desks in big hotels, shops licensed to sell gold and at authorised foreign exchange banks in the main cities. Among the banks, Vietcombank usually offers the best exchange rates and charges the lowest commission (around 1-2%). Note that commission rates are slightly lower if changing travellers’ cheques into dong rather than dollars. Vietcombank does not levy commission when changing dollars cash into dong, though some other banks do. It’s worth bearing in mind that you get a slightly better exchange rate for $100 and $50 notes than for smaller denominations.

Outside the main cities and tourist areas, authorised foreign exchange banks are few and far between. So if you’re heading off the beaten path, stock up with enough cash (dollars and better dong) to last the trip. Wherever you are, you’ll always find someone willing to change dollars cash into dong, though rates will vary.

When departing, change any Dong back to US dollars.If you have a lot of dong left over when leaving, can change back to the currency you entered with by showing the yellow customs slip that you were given on arrival. The amount you take out must be less than the original amount you brought in. But it's better change back into Dollars when in the city.
 
Travel insurance Print E-mail
Travel insurance is COMPULSORY for any TRAVELLERS. Although there are several international medical clinics in Hanoi and Ho Chi Minh City, generally the country still lacks adequate medical care for serious illnesses and injuries, especially in other smaller areas. It is advised that all travelers should have travel insurance covered before your departure. This will be really helpful in case of medical emergency evacuation. It is with go safe. The travel insurance will cover against  Hospital and Medical expenses, the cover  relates to expenses as a  consequence of accidents occurring to the bearer during the period of  Insurance and/or unforeseen illnesses which arise during that period as well.
 
Time difference in Vietnam Print E-mail
Vietnam is fifteen hours ahead of Los Angeles, twelve hours ahead of New York and seven hours ahead of London, one hour behind Perth and three hours behind Sydney.
 
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