VTI Tours company Limited
Office:  No11, Lane 1, Phuc Tan Street, Hoan Kiem district, Ha Noi
Tel: (84 4) 9324329- fax( 84 4)
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Website:vietnamtourinfo.com 

1>Confirmatinon:
Upon reciept of your request. VTI Tours team will check and inform you about availability. Your booking is considered  confirmed  when we receive your acknowledgement.

2>Voucher:
Vouchers will be issued to you after we receive your confirmation and/ or deposite/ payment

3> Warranty:
In some cases, to hold your  reservation, hotels will requireyour credit card details or guarantee. We will email you a credit card authorization form. To validate the guarantee, you will have to fill the form with all required details and return to us by fax or email.
Please refer to “ how to work” for information of credit card guarantee

4> Tour booking:
You are required to remit a deposite of at least 50% of the total tour price before the tour be processed.

5> Payment:
Payment can be made by the following accepted  methods: cash, credit card, wire transfer, telegraphic transfer. Except for cash payment, bank fee charge may apply( any bank charge must be borne by customers)